FAQS

Please Note: If you need to cancel or reschedule the activity for any reason, you can call 267-879-3637 or 202-816-8111(Back-up line on off days) or email rageroomphiladelphia@gmail.com.  All purchased packages at Rage Philly are non-transferable and non-refundable, however, you may reschedule your sessions for a future date. If you have any other questions, feel free to get in touch.

Customers may reschedule their session as a courtesy once anytime before their scheduled session.  Customers have up to 30 days to give an updated date and time.  If you need to reschedule more than once, you will be charged a $10 rescheduling fee.

 Q.Is there an age requirement?

A. All participants MUST BE AT LEAST 14 years old and up! Anyone under the age of 18 must be accompanied by a parent or guardian. The parent or gaurdian must remain on site of the session. Not necessary to book a session. 

 Q.Do you accept donations?

A. You know what they say, One man's trash is another man's treasure. meaning, we will take anything that you can bust up except for sofas, mattresses, upholstered items etc. We love recyclable items and hard kid toys! 

Q. Can I reserve my spot over the phone? 

A. You can only reserve your spot online to guarantee you will show.  Walk-ins are also not a means of reserving a session.

Q. Are there any clothing requirements?

A. Protective gear will be provided except for footwear. No open-toed shoes, heels, sandals, or canvas sneakers are allowed. 

 Q. Is this a form of therapy? 

A. While we do not claim to be Mental Health Providers in any way, we feel it's a great way to release a variety of emotions within a controlled environment and have fun while doing it! It's also a nice workout!!! 

Q. What should I expect when I arrive?

A. Expect to sign a few liability waivers explaining that you are willingly participating at YOUR OWN RISK! We are NOT responsible for any injuries what-so-ever as a result of YOUR actions! This is a controlled environment solely intended for entertainment purposes only!