Q. How old do you have to be to go thru any of the Philly Rage Release Experiences?
A. You MUST be at least 16 years old (with valid id) along with a PARENT or LEGAL GUARDIAN to participate.
* Parent must sign and must be present at all times.
Q. Do you accommodate groups?
A. Yes, We can. For groups of 6 or more, you MUST give at least a 2 week notice before coming and MUST book your reservation online.
Q. Do you have group rates?
A. Not at the present time. We only have rates for individuals and couples only.
Q. Can I extend my session if I need more time?
A. If the time after your 1st session is available, you may pay for an extension, otherwise you would have to make reservations for another time. It is strongly encouraged to book as much time as you would like when making your reservation.
Q.Do you accept donations?
A. You know what they say, One man's trash is another man's treasure. meaning, we will take anything that you can bust up except for sofas, mattresses, etc. We love recyclable items!
Q. Are you hosting any "Bash Parties?"
A. At the time, we are only allowing no more than 2 people (max) to bash at a time.
Q. Can I reserve my spot over the phone?
A. Unfortunately, you can only reserve your spot online to guarantee you will show.
Q. When I try to book my spot, I keep getting an "Error" message. Any help?
A. Sure. When you check out, please click on the "Book Now" button, continue to enter your information and when you get to the payment screen, select "Check out with PayPal at the top of the page. You can check out as a guest. You DO NOT have to sign up for a PayPal account. That should work.
Q. Are there any clothing requirements?
A. Protective gear will be provided except for footwear. No open-toed shoes or canvas sneakers are allowed.
Q. Can I cancel my appointment at anytime?
A. If you cancel in less than 72 hours, you will be charged a 40% cancellation fee out of the original price.
Q. Can I bring items from home to bash?
A. Of course you can bring any breakable items from home to go along with your package but keep in mind that you are still required to pay your same fee for your desired Rage experience.
Q. Is this a form of therapy?
A. While we do not claim to be Mental Health Providers in any way, we feel it's a great way to release a variety of frustration within a controlled environment and have fun while doing it! It's also a nice workout!!!
Q. What should I expect when I arrive?
A. Expect to sign a few liability waivers explaining that you are willingly participating at YOUR OWN RISK! We are NOT responsible for any injuries what-so-ever as a result of YOUR rage! This is a controlled environment solely intended for entertainment purposes only!
Q. What happens for no-shows?
A. If you simply do not show up for your paid session instead of canceling, you will not receive a refund.
Q. I'm trying to make my reservation but I keep getting an "payment error" message. Is there another way to book?
A. When you check out, please click on the "Book Now" button, continue to enter your information and when you get to the payment screen, select "Check out with PayPal at the top of the page. You can check out as a guest. You DO NOT have to sign up for a PayPal account.
Q. I paid for a gift certificate, but I'm still being asked to pay tax. What's up with that?
A. Gift certificates only cover the BASE price of a package. Tax rates are NOT covered by certificates.
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